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We deliver nationwide across Nigeria and internationally to select countries.
Total time:
Shipping costs vary based on your location and the number of items in your order. The exact shipping fee will be displayed at checkout.
Once your order has been shipped, you’ll receive a tracking number & link via email. You can use this tracking number to check your delivery status.
If your order is delayed beyond the estimated delivery time, our support team will proactively reach out with updates. If you have concerns, you can also contact us at support@merchhub.store.
If your package is lost or arrives damaged, please contact us immediately at support@merchhub.store with your order details and photos (if applicable). We will investigate the issue and offer a replacement or refund where applicable.
Once an order has been placed, the delivery address cannot be changed. Please double-check your details before confirming your purchase.
At the moment, we do not offer express shipping, but we are working on adding this option soon.
Pickup options are currently unavailable, but we may introduce this in the future.
Yes, we ship worldwide! International delivery typically takes 3-10 working days after production is completed.
If you realize you entered the wrong address, contact us immediately at support@merchhub.store.
Since all items are made to order, we do not accept returns for incorrect size selection or buyer’s remorse.
f your item is defective, damaged, or different from what you ordered, please email support@merchhub.store within 48 hours of delivery. Include:
We do not offer exchanges. If you need a different size or design, you will need to place a new order.
Orders can be canceled within 1 hour of placement. After this, they move into production and cannot be canceled or changed.
If a refund is approved, it will be processed within 5-7 working days back to your original payment method.
Last Updated 15th March 2025
